I tried to upgrade my Qwest DSL package last night and ended up getting cut off or left on hold until the call dropped TWICE.
I called the number on the "Upgrade your DSL" brochure and it turns out they weren't able to upgrade me. They transferred me to customer service (dropped my call in the process). The operator even complained about a dropped call on the other line while talking to another department.
Qwest: "Spirit of service", but what about those ghosts in the customer call center lines?
Got pretty far along in the process before the last call dropped. I hope it went through. I guess I'll find out if my DSL suddenly stops working or starts going faster like it's supposed to.
Tried to come up with a comment for this story but discovered that I couldn't:
Peeping Tom pulled from outhouse tank
ALBANY, N.H. --A 45-year-old man was arrested after a teenage girl found him staring at her from below an outhouse seat, police said. Police said they pulled Gary Moody, from Gardiner, Maine, from the waste tank under a log cabin outhouse on Monday."We had to decontaminate him," said Capt. Jon Hebert of the Carroll County Sheriff's Department, adding that firefighters hosed the man down before police handcuffed him. "We treated him as if he were hazardous material," Hebert said.
Posted by eric at June 30, 2005 11:34 AM